How to Ship Your ASIC for Repair

Follow this step-by-step guide to avoid damage during shipping and ensure your repair is processed quickly and accurately. Improper packing may result in damage that is not covered by our warranty.

Shipping Address

Antminer Repair LLC
2141 NE 51st Ct, Apt E
Ft. Lauderdale, FL, 33308

After Shipping – Send Us:

  • 📦 Tracking number
  • ⚖️ Package weight
  • 📏 Package dimensions

Important: What to Include Inside the Package

Please include a printed note inside the box with the following information:

  • Full name or company name
  • Return shipping address
  • Phone number
  • Email address

❗Missing contact info can delay or prevent your repair from being processed.

How to Pack Hashboards

  • Use at least 8 layers of bubble wrap on all sides — no thin single layers.
  • Reinforce corners with extra padding or foam.
  • Use a sturdy cardboard box with enough space for padding but not too large.
  • Fill empty space with foam, bubble wrap, or crumpled paper (like kraft paper). Do not use sealed air pillows — they often burst during transit.
  • Seal the box well using strong packing tape.

How to Pack Full Miners

  • Use original packaging with foam inserts whenever possible.
  • If original packaging is not available, use plenty of bubble wrap, foam, or crumpled paper to cushion the unit.
  • DO NOT ship miners loosely or without padding — damage is almost guaranteed.
  • DO NOT include accessories or cables in the box. Any non-packing items included in the package will not be returned.

Disclaimer

Failure to follow these packing instructions may result in shipping damage that is not covered by our repair warranty.


Summary Checklist

  • ✔️ 8+ layers of bubble wrap for hashboards
  • ✔️ Original or foam-filled packaging for miners
  • ✔️ Sturdy, sealed box
  • ✔️ Printed sender contact info inside
  • ✔️ Send tracking number, weight, and dimensions after shipping

Need help? Contact us here.